In his book, The Quality School: Managing Students Without Coercion, Dr. Glasser explains how schools using lead management rather than boss management principles, could create Glasser Quality School.
The principal’s role in facilitating the beginning process is most crucial. He/she reads The Quality School, Choice Theory: A New Psychology of Personal Freedom and Every Student Can Succeed. He/She then leads the staff in discussions of the material and its application to raise the awareness of the teachers and students.
To become a Glasser Quality School, the principal plays a vital role throughout the four phases of implementation, including intensive week training and teaching students and parents Choice Theory. It is necessary that at least a core group of people completes the Institute Certification process through an Advanced Practicum, and hopefully, a Certification Week. What is considered a “core” group is defined on an individual school basis in consultation with the Institute instructor.